Hospice Care in Virginia - by Crater Community Hospice, Petersburg, VA and surrounding counties and cities.

Hospice care Counties of Chesterfield, Dinwiddie, Prince George, Sussex, Surry, Charles City. Hospice care serving Cities of Petersburg, Colonial Heights, Hopewell, Emporia.(804) 526-4300

As the community leader in hospice and palliative care, we provide accessible quality services, education and advocacy throughout the Crater District and Central Virginia.

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ARCHIVE » Summer 2009 - The Beacon (print PDF)
Hospice Care Newsletter of Crater Community Hospice

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Crater Community Hospice goes paperless

With a few keystrokes, Crater Community Hospice case managers are recording vital signs and updating medical records right at the bedside of their patients. Since Feb-ruary nursing staff has been using computers to chart and access medical records. Hospice Patient Management System, HPMS, provides the software and wireless management system with portable computers, now utilized by CCH case managers. Electronic record system is being implemented in stages and effective July 1 will be fully utilized making medical charts paperless.

The project’s potential was immediately recognized for mainstreaming care. “With two care teams covering a seven-county, four-city area, it was a top priority to provide up-to-date technological tools for better and faster patient care directly at the bedside,” said Brenda Mitchell, CEO.

Secure access to patient information including the medical history, medications, and current pain level, equips staff with the clinical data to make informed and effective decisions at the bedside. Staff can focus on providing the highest levels of support for patients and families. Access to up-to-the-minute information advances communication required for delivery of excellent services. All information in the records is protected health information and is closely monitored for confidentiality and privacy.

The technology system utilizes laptops specialized software and system support and hosting sites. Petersburg Methodist Home for Girls, a local foundation, and community donations have provided funding.

Timely communication is the key to successful, efficient delivery of hospice and other home care services. All of the new electronic tools are essential to our ability to respond quickly and effectively to the needs of the patient and families. As the baby boomers become a part of the population we care for, we are finding that their children communicate through emails, instant messaging and voice-mail. Once again, these tools are necessary to be operationally efficient and responsive to patients and families.

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Message from the CEO

Brenda D. Mitchell, RN, MSN, CS, CHPN Chief Executive Officer

It is now four months since we relocated to the new facility on S. Crater Road. I think we are familiar with who is sitting where and how to communicate using the new phone system. I know everyone is feeling very positive about the comfortable surroundings in which we work and are still enjoying showing visitors around in the building. The beautiful art provided by the Petersburg Area Art League continues to add so much beauty to our walls. I am amazed by the outpouring of support to CCH that continues to be provided.

Dunlop House in Colonial Heights is one of our many partners. It is due to their generosity that CCH now has a Tree of Life displayed in our lobby. Their donation of funds provided the trunk for the tree that will be filled with leaves to honor our future donors. The Development Committee is now working on setting levels of donor recognition that will be displayed by positions on the tree.

Funds awarded to CCH by the John Randolph Foundation are being used to meet the increased needs of the organization as we reach out to provide more services for those in the communities we serve. With increased space CCH has brought new guests to learn more about hospice while working collaboratively to maximize services. At the National Directives Day Program hosted by CCH in April, Fletcher Cooke, elder attorney with Crater Area Agency on Aging, updated community agencies on living wills and other medical directives.

The Petersburg Methodist Home for Girls has also been a supporter of CCH for many years. The most recent funds received have been used in the expansion of technology at CCH. Clinical staff is now utilizing laptop computers in the community. As training is completed we are able to measure outcomes such as increased productivity and decreased travel time. Improved quality of care is the main goal-staff can “click” for the most up to date information about patients and families.

Before closing I must mention the volunteer support CCH continues to receive. Volunteers are always needed and recruitment and training are ongoing. Volunteers serve many roles. Recently, a volunteer group from Colonial Heights Home Depot spent the day at CCH hanging cabinets donated for our bath-rooms, planting flowers and other special needs. Because of the many forms of support we receive, CCH has the funds to meet all the needs of our hospice families regardless of their ability to pay. Even in these tough economic times, CCH continues to receive so many gifts from the community - financial and in-kind as well. Thank you from everyone affiliated with CCH as well as our current and future recipients of care.

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CCH commemorative bricks available to families

A commemorative brick is an ideal way to leave your mark, honor someone, or memorialize a loved one. Each brick can be engraved with your name or the name of a friend or family member.

Bricks will be placed in the CCH Memorial Garden, being developed at the South Crater Road office. Your gift will help support Crater Community Hospice provide critically needed services for residents of our greater community. Call Krista Ratliff at (804) 526-4300 for information.

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PAAL exhibits at CCH

Dolly Holmes' "Ukelele" is a PAAL piece on display at CCH.
Dolly Holmes’ “Ukulele” is a PAAL piece on display at CCH.

The high concentration of nonprofits thriving in the Tri-Cities fosters a community of enterprise and partnership.

Since late Spring, Petersburg Area Art League (PAAL) has exhibited local artists at CCH’s newly renovated building at South Crater Road. “We wanted to show our support to this exceptional organization by donating art for display to the staff, vol-unteers and guests of Crater Community Hospice,” said Kymberly Keniston-Pond, Gallery Administrator of Petersburg Area Art League. Nonprofit organizations affect the quality of life in our community providing critical services, inspiration, and social action. They affect how we live, what we value, where we turn for enjoyment and when we need help.

“Art is reflective of the spiritual and ex-pressive nature of the hospice experience in which individuals decide to live life to its fullest without pain, with choices, dignity, and family support,” said Brenda Mitchell, CEO, “ for CCH, art promotes an optimistic environment with images that create reflection and reduces stress. A rotating art gallery broadens our outreach and provides the staff with continually changing image displays.”

Local artists have an opportunity to display their work in hopes of generating sales as well as sharing their gifts with their com-munity. CCH receives a percentage from the sale of each piece. Tours of the exhibit are available during office hours.

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Hospice Volunteers - Team Depot for Crater Community HospiceWhy do our volunteers donate their time at CCH?

  1. They find personal satisfaction in helping others.
  2. They have been touched by hospice within their own families.
  3. They want to give something back to their community.
  4. They find insight and meaning in their own lives by being present as people deal with the profound issues of life and death.
  5. They wish to learn new skills that go to the core of human relationships.
  6. Many say they find the spiritual and emotional rewards they experience far outweigh the time and caring they contribute.

Pictured above: Team Depot from Colonial Heights Home Depot, adopted the front flower bed in front of CCH’s new office for improvements. The team of volunteers donated cabinets, shrubs, benches and hours of time!

Volunteer opportunities are available for office assistance, special events, education, outreach and family support. CCH also seeks a contact person from local churches to train as hospice volunteers within your own faith community. Please call Ursula Ardy, Volunteer Coordinator, to sign up for Volunteer Training. Class schedules are flexible. (804) 526-4300.

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Transitioning to Widowhood

Facing the loss of a spouse is one of the most stressful events of one’s life. In 2005, the US Census Bureau reported approxi-mately 14 million widows and widowers in the United States. Although the largest number of widowed, both men and women, are older than 64, the average age to be widowed in the United States is 56.

Transitioning to Widowhood
Up until the last century, grief was considered a primary cause of death. Today studies do not bear this out. Findings of studies on adjustment to how people adjust to their new life situations after the death of a patient in hospice concludes that overall, participants adjust fairly well. And although new roles require widows to accept new responsibilities, the additional chores are reported to be challenging but not overwhelming.

Not surprisingly, studies reveal that gender plays a role in the grief process and adjustment to widowhood. Women express their primary grief response as worrying about how to survive. They also express concerns for their own illness or death, loneliness, loss of the relationship, and the loss of a long life together. Men present with some of the same grief responses, but their main concerns are survival and loneliness. Whereas women worry about decisions and economical survival, men focus primarily on taking care of daily tasks.

Age at the time of death affects the acceptance of the widow’s new life situation: if the patient is younger than 35 years, the spouse experienced more distress in coping with the new role of widowhood.

Supportive Care
In studies on grief both men and women report their greatest support comes from their families and friends. Both report the importance of having someone to talk to about their grief, and importantly, to share memories of their loved one. Social relation-ships during widowhood encourage a sense of health and well-being increasing a sense of security and safety.

Studies bear out the importance of listening as a supportive intervention for professionals and friends. A silent empathetic listener can act as a sounding board and encourage a person to really hear themselves and perhaps discover insights. Grief counsel-ing and grief recovery groups also offer the kind of listening that helps us heal. Seeking out support from trained healthcare providers, clergy and counselors can be beneficial in coping with the stress and adjustment following the loss of a loved one.

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CCH Library available to the community

Are you looking for information to help a friend or family member coping with loss? Are you seeking information on how to provide accommodations for care giving in your home? Crater Community Hospice has a resource library available to anyone in our community who is dealing with the loss of a loved one or providing care to those who are ill. The CCH library is stocked with books, publications and films focused on all aspects of grieving including:

  • coping with personal loss and grief
  • supporting children through grief
  • developing medical directives
  • setting up resources for home care
  • providing support for those who are coping with serious illness

CCH library is open 9 a.m. to 5 p.m., Monday through Friday and materials can be checked out at no charge. New books are added frequently and we welcome suggestions for books to be added. Donations are appreciated as we develop our collection. If you have an interest in becoming a library volunteer, please call (804) 526-4300.

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Fifteen years of stories

Do you have a hospice experience you would like to share? How has hospice affected you and your loved ones?

Next year Crater Community Hospice will be marking our fifteenth anniversary serving the Crater Planning District and Central Virginia. We would like to tell the Crater Community Hospice story and how it has impacted our families and the community over the last fifteen years and want to hear about your hospice experiences as a family member, volunteer, staff person or community member.

Your stories or comments may emailed to CCH at kraliff@cratercommunityhospice.org or you can send them to 3916 S. Crater Rd., Petersburg, VA 23805. Telephone calls are also welcomed: (804) 526-4300. Please include your full name and contact information with your stories.

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The Beacon is published by Crater Community Hospice, a non profit organization, providing comprehensive end of life services and education to the Tri-Cities area and surrounding communities including Chesterfield, Prince George, Dinwiddie, Sussex, Surry, Greenville, Charles City Counties and the cities of Petersburg, Colonial Heights, Hopewell and Emporia. If you do not wish to receive fundraising communications from Crater please call the development office at 804-526-4300.

The Beacon Newsletter Archive » Spring 2010 | Winter 2010 | Spring 2009 | Summer 2009 | Fall 2009

     

Crater Community Hospice, Inc., 3916 South Crater Road, Petersburg, Virginia 23805
Phone 804-526-4300 | TDD 800-828-1120 | Fax 804-526-4337

Business Office Hours | Monday - Friday 8:00 AM - 5:00 PM

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